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Shutter Replacement

Our shutters have a life time warranty against fading.  To receive replacements:
  1. Take 2 up-close and 2 far away pictures of the shutters
  2. Fill out the warranty form that can be found here.
    • Mark purchase and install dates as unknown
    • Ensure you specify the correct sizes (e.g.,  1 pair - 14x71" and 3 pair - 14x59")
    • The Vantage colors used are: Indigo Blue, Black, Cambridge Red, and Midnight Green
  3. Vantage will determine if there’s “excessive fading” per #3 of the Tapco Warranty
  4. Requests are processed on Fridays and should take 2 weeks to receive.
  5. The warranty only covers the replacement not installation (6 screws per shutter).

FYI:
Grande View Park shutters were made by Vantage, not MidAmerica. This is
important because the claim form, warranty, and color schemes/names are
different.
  • Vantage and MidAmerica were purchased by Tapco Group
  • Jerry’s Siding (410-766-6800) installed Vantage shutters for Mandrin
  • Grande View Park shutters are 13 3⁄4 in.
    • Vantage confirmed their shutters are 13 3⁄4 in wide
    • MidAmerica and Builder’s Edge are 14 3/4 in wide

An alternative is to have them painted but it voids the warranty.  The following are the paint formulas from Lowes:

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