Our shutters have a life time warranty against fading. To receive replacements: - Take 2 up-close and 2 far away pictures of the shutters
- Fill out the warranty form that can be found here.
- Mark purchase and install dates as unknown
- Ensure you specify the correct sizes (e.g.,
1 pair - 14x71" and 3 pair - 14x59")
- The Vantage colors used are:
Indigo Blue, Black, Cambridge Red, and Midnight Green
- Vantage will determine if there’s “excessive fading” per #3 of the Tapco Warranty
- Requests are processed on Fridays and should take 2 weeks to receive.
- The warranty only covers the replacement not installation (6 screws per shutter).
FYI:
Grande View Park shutters were made by Vantage, not MidAmerica. This is important because the claim form, warranty, and color schemes/names are different. - Vantage and MidAmerica were purchased by Tapco Group
- Jerry’s Siding (410-766-6800) installed Vantage shutters for Mandrin
- Grande View Park shutters are 13 3⁄4 in.
- Vantage confirmed their shutters are 13 3⁄4 in wide
- MidAmerica and Builder’s Edge are 14 3/4 in wide
An alternative is to have them painted but it voids the warranty. The following are the paint formulas from Lowes: |